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August is a great time to catch up on your reading.
Tom Glasscock
The Product Manager’s Guide to Change Management
by Sofia Quintero on Medium
Founder and CEO at https://getenjoyhq.com/
“The only thing that is constant is change.” ― Heraclitus
Change management is probably the single most important skill a product leader should master in her career. It is the skill that separates the majority from those who consistently and successfully bring together the entire organization to deliver the best product and experiences to their customers.
Understanding how change management works will transform the way you help your business communicate, how initiatives are prioritized, and how you coordinate multiple departments and agendas within the organization. It is what will help you grow with the business as the business inevitably evolves.
Change management as a discipline has been around for a couple of decades already and there is a substantial number of research projects, authors, case studies and frameworks that can be learned from and implemented.
In this post, we cover why most change initiatives fail and provide a brief introduction to techniques you can implement today to master change in your organization.
continue reading on Medium . . .
This has always been my motto: ‘Being nice doesn’t mean you can’t make hard decisions or stand up to difficult people, it just means you are respectful, kind, and show empathy to your employees.’
Tom glasscock
It’s Nice To Be Important, But It’s More Important To Be Nice!
by Brigette Hyacinth on LinkedIn
Author of Leading the Workforce of the Future / Keynote Speaker
For far too long, being nice has been mistaken for being weak. In reality, niceness is an necessary quality of leadership for the world we’re living in. It has become so rare that when someone does a kind act or goes out of their way to be nice to someone, it goes viral on social media. Being nice doesn’t mean you can’t make hard decisions or stand up to difficult people, it just means you are respectful, kind, and show empathy to your employees.
When kindness isn’t modeled in the workplace, we find ourselves in an environment that is, unhealthy and at worst, toxic. Today people are clamoring for a more human style of leadership. In an age of automation and AI, leaders hard skills are easily being replicated by smart technology. What will make the difference in effective leadership is soft skills.
Here are 7 ways I’ve found being nice can bring you more success as a leader at work. You can start to encourage a culture of being nice to others by carrying out random acts of kindness during your day.
continue reading on LinkedIn . . .
It is a time for more than positioning statements on diversity and inclusion, consumers want to know how we intend to action. Zoetis is setting the example.
Tom Glasscock
A Plan to Accelerate Inclusion
Chief Executive Officer at Zoetis Inc.
Talent is equally distributed across race, gender and ethnicity; the problem is, opportunity is not. This statement from Ursula Burns, former Xerox Chairman and CEO, sums up the challenge we face in the workplace. Yet with the economic potential companies represent, business leaders have a real opportunity to lead change and create equity of opportunity across race, ethnicity and gender.
To make progress and develop a plan, companies must first reflect on the current experience of their employees and ask the tough questions. What does diversity look like in your company and industry today? What is the experience of under-represented colleagues at the company? Is there pay equity across diverse populations? Do the company culture and values support an inclusive environment? Is there a commitment from the top, along with the resources and investments to drive long-term change?
These past months, I’ve been working with senior leaders at Zoetis to understand where we are, and advance and put plans into action that will accelerate inclusion and more diverse representation across our company and within our industry.
To broaden the field of opportunity at Zoetis, our plan focuses on four key areas: culture, colleagues, career and communities.
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